Shipping & Delivery

How long does it take for your order to be dispatched?

We just need no longer than 1 to 3 business day to deal with your order. Please contact us firstly (support@vexama.com) for more details.

How long will it take for you to receive your order?

Usually shipping time takes 7~10 working days to arrive after dispatched.

Can I track my order?

1-3 working days after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

Can I change my address?

Please contact us (support@vexama.com) before your item has been dispatched.